FAQ

Frequently Asked Questions

What products do you sell at Football DXB?

We specialize in branded football and running gear, including apparel, footwear, and accessories for athletes and sports enthusiasts.

Are all your items authentic?

Yes, all our products are 100% authentic and sourced from trusted suppliers. We only sell genuine branded items.

Where are you based?

Our store is based in Dubai, United Arab Emirates. We ship across the UAE and selected international locations.

How can I place an order?

Simply browse our collection at www.footballdxb.com, add your desired items to the cart, and proceed to checkout.

What payment methods do you accept?

We accept Visa, Mastercard, Apple Pay, and other secure online payment options available at checkout.

How long does delivery take?

Orders within the UAE are typically delivered within 2 to 4 business days. International delivery times may vary based on location.

Can I return or exchange an item if I’m not satisfied?

Yes, if you’re not happy with your order, you can request a refund or exchange within our return window. Please see our Returns Policy for full details.

How do I request a return or exchange?

Contact us via email at contact@footballdxb.com or through our website chat support, and our team will assist you.

What if I received a damaged or incorrect item?

If you receive a damaged or wrong item, please contact us immediately. We will arrange for a replacement or full refund.

How can I contact your customer support?

You can reach us through our live chat on the website, by email at contact@footballdxb.com. We're here to help!